Personal data and security

Personal information covers all information that can be used to identify a person, including first and last name, age, gender address, email, and other contact information.

The above applies both in connection with your use of our website, but also in connection with your inquiries and newsletter sign-ups and the like, we collect and process various information.

Of course, we respect all requests for confidentiality of personal information provided online, and furthermore we are aware of the need for appropriate protection and proper processing of all personal information we receive at Oscar.

Personal information is used solely for the purpose for which it was provided, including ensuring that services can be provided to the customer. In addition to this, the information is also used for statistical purposes.

At Oscar, we have taken technical and organizational measures to prevent your information from being accidentally or illegally deleted, published, lost, impaired or made known to unauthorized persons, abused or otherwise treated in violation of the law.

If you as a user cannot accept our privacy policy, please do not use our website.

Our collection and processing of personal information

You can usually access our website without telling us who you are or providing personal information about yourself. However, we need certain personal information to serve you and / or to provide news and other services to you.

We collect and process the following information about you:

The personal information you provide in connection with newsletter sign-up.

The personal information you provide in connection with a specific inquiry.

The personal information you provide in connection with a specific or general complaint or feedback.

We collect only the information needed to deliver the service you require (for example, name, email and phone number). We do not collect personally identifiable information from third parties about visitors.

The personal data that has been collected is stored on servers in Europe. However, some personal data is managed by a third party (data processor), who processes personal data on our behalf in accordance with this privacy policy, and by extension, the applicable personal data protection legislation.

This information is stored for the length of time allowed by law and we delete it when it is no longer needed. This period depends on the nature of the information and the background of the storage. Therefore, it is not possible to specify a general time frame for when information is deleted.

Disclosure of information

Personal information provided on our website will only be disclosed to:

The company's internal departments;

Selected and trusted third parties who use your personal information in order to provide goods or services that you have ordered;

Abuse records according to the applicable law if a customer practices any kind of abuse or fraud against us.

In order to further develop and improve our website, we keep statistics on how visitors use the website. The statistics are only used in summarized form, for example, to see which pages and browsers our visitors use most.

Google Analytics is used to collect visitor statistics and therefore IP addresses are passed to Google Analytics.

Google may disclose the information to third parties, as required by law, or to third parties performing their tasks. You can view the Google Analytics Privacy Terms here.

If as a visitor to our website or customer, you want access to the information registered about you with us, please contact us at [email protected]. If incorrect data is registered or you have other objections, you can also contact the above mail. For more information on your rights, see the topic below.

If you wish to complain about our processing of your personal data, it is possible for you to contact the Data Inspectorate directly.

Cookie Policy

We use cookies at to provide the best possible service to the visitors to our website.

A cookie is a data file that stores your IT equipment on the website. Here, Google Analytics is used. The reason for this is to observe and recognize your IT equipment and thereby see how you use the website. Nowadays, almost all websites use cookies, as it is often a necessity to provide a good service. At Oscar, we use the following types of cookies on the website:

First-party cookies

First-party Cookies are cookies that expire when the Internet browser is closed. This type of cookie has the purpose of being able to recognize your IT equipment, remember your choice of language, record the time you are on the page, manage graphics and identify your queries as visitors navigate the website.

Persistent cookies

Persistent cookies are stored for up to two years. They record the number of times visitors have been to the website. In addition, they also record the visitor's length of stay, language choices and how the website is accessed and, by extension, the visitor is registered as a returning user of the site.

Google Analytics cookies

Google Analytics cookies are only used to collect visitor statistics on our website. These types of cookies collect information about your use of the website, including your IP address. You can opt-out of Google Analytics cookies by clicking here.

Marketing cookies

Marketing Cookies are used in conjunction with following your reading and search habits, in order to show you targeted marketing content in, for example, ad banners. This type of cookie collects data that may contain personally identifiable information only. Any information stored using this type of cookie may be shared with a third party.

If you do not wish to accept the above cookies, you have the option to set your browser to reject this use of cookies via the links below:

Flash cookies

Internet Explorer

Mozilla Firefox

Google Chrome



The above information is provided in accordance with the Executive Order on Information and Consent Requirements for Storing and Accessing Information in End Users' Terminal Equipment.

Link to guide

Link to notice

If these cookie policies written above give rise to any questions, please feel free to contact [email protected]

Your rights

The personal data that we process belongs to the person who is registered. Therefore, the registered person also has some rights. The rights are also set out in Chapter 3 of the Regulation.

The following is an overview of the rights that you always have as registered.

1. Obligation to provide information

In relation to the collection of personal data, we as data responsible must inform the user about several pieces of information. As a user, you can see your rights below.

2. Right of insight

As a registered user, you have the right to have our confirmation of whether personal data about you is processed, and in that case access to the personal data and the following information:

  1. a) The aims of the treatment

(b) The categories of personal data concerned

(c) The recipients or categories of recipients to whom the personal data is or will be disclosed, in particular recipients in third countries or international organizations.

(d) Where possible, the intended period of time in which personal data is stored or, if not possible, the criteria used to determine the period.

  1. e) The right to request the data controller to rectify or delete personal data or to limit the processing of personal data concerning the data subject or to object to such processing.

(f) The right to lodge a complaint with a supervisory authority

(g) Any available information on where the personal data originates, unless it is collected from the data subject.

(h) the existence of automatic decisions, including the profiling referred to in Article 22 (1) and (4) and, as a minimum, meaningful information on the logic thereof and its meaning, and the expected consequences of such treatment on the data subject;

If the personal data is transferred to a third country or an international organization, the data subject has the right to be informed of the necessary guarantees in accordance with Article 46 in connection with the transfer.

At Oscar, we provide a copy of personal information that is processed about you if you request it, as long as the copy does not infringe on the rights and freedoms of others.

For the delivery of additional copies, a reasonable fee is charged based on the administrative costs such a case will incur.

Unless otherwise requested, the information will be provided in a commonly used electronic form.

3. Correction

If we have the recorded incorrect information about you, then you have the right to have the information corrected.

4. Right to be forgotten

In addition, you have the right to have your personal data deleted, and we are obliged to delete your personal data without undue delay if any of the following apply:

(a) The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

  1. b) You withdraw the consent that is the basis of the treatment and there is no other legal basis for the treatment.

(c) in the interests of public health, in accordance with Article 9 (2). (2) (h) and (i) and Article 9 (2). 3

(d) for archival purposes in the interest of the community, for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (2); (1) insofar as the right referred to in paragraph 1 is used. 1 is likely to render it impossible or seriously impede the fulfillment of this treatment; or

  1. e) For legal claims to be established, enforced or defended.

5. Limitation of treatment

You have the right to restrict our processing of your information if any of the following applies:

  1. a) The accuracy of the personal data is disputed by you during the period until we have been able to determine whether the personal data is correct
  2. b) The processing is illegal and you oppose the deletion of personal data and instead request that its use be restricted
  3. c) We no longer need the personal data for processing, but they are necessary for a legal claim to be established, enforced or defended
  4. d) You have objected to the processing pursuant to Article 21 (2). 1, during the period, while checking whether our legitimate interests precede your legitimate interests.

If processing has been restricted in accordance with the foregoing, such personal data, except for retention, may only be processed with your consent or for the purpose of establishing, asserting or defending a legal claim or to protect another natural or legal person or for the sake of the important social interests of the Union or a Member State.

If you have obtained treatment restriction, you will be notified by us before the treatment restriction is lifted.

6. The notification obligation in connection with deletion or rectification

We will notify each recipient to whom your personal data has been disclosed of any rectification or deletion of the personal data or limitation of processing performed in accordance with sections 1.3, 1.4 or 1.5 unless this proves impossible or disproportionately difficult.

We will inform you of these recipients if you request.

7. Data portability

You have the right, in a structured, commonly used and machine-readable format, to receive personal information about yourself that you have provided to us.

You also have the right to transmit this information to another data controller without hindrance from us when:

  1. a) The processing is based on your consent, or on our contract and
  2. b) The treatment is performed automatically.

When you exercise your right to data portability in accordance with the above, you have the right to have the personal data transmitted directly from us to another, if technically possible.

This right does not affect the right to be forgotten.

This right to data portability does not apply to process that is necessary for the performance of a task in the public interest or that falls under the exercise of public authority which we have been charged.

Nor does this right to data portability infringe on the rights or freedoms of others.

8. Right to object

You have the right, at any time, for reasons related to your particular situation, to object to the processing of your personal data, which is based on Article 6 (2). (F) on our legitimate interest, including profiling based on these provisions.

If you object, we will no longer process your personal data unless we establish important legitimate grounds for the processing that precedes your interests, rights and freedoms, or the processing is necessary for legal claims to be established, enforced or defended.

If you object to our processing for direct marketing purposes, personal data may no longer be processed for this purpose.

At the latest at the time of the initial communication with you, you must be explicitly made aware of the above right, and information thereof must be clearly and separately disclosed from all other information.

If your personal data is processed for scientific or historical research or statistical purposes pursuant to Article 89 (2) of the Regulation. 1, you have the right to object to the processing of your personal data for reasons relating to your particular situation, unless the processing is necessary to perform a task in the public interest.

9. Automatic decisions, including profiling

You have the right not to be subject to a decision based solely on automatic processing, including profiling that has legal effect or similarly significantly affects you.

However, this does not apply if the decision:

(a) Is necessary for the conclusion or performance of a contract between the data subject and a data controller

(b) Is governed by EU law or the national law of the Member States to which we are subject and which also establishes appropriate measures to protect your rights and freedoms and legitimate interests; or

  1. c) Is based on your explicit consent.

If we apply automatic decisions in the cases referred to in (b) and (c), we will take appropriate measures to protect your rights and freedoms, as well as legitimate interests, at least your right to human intervention on our part, to make your views known and to contest the decision.

The automatic decisions must not be based on sensitive personal data unless Article 9 (2). 2. Paragraph 2 (a) or (g) applies and appropriate measures have been put in place to protect your rights and freedoms as well as legitimate interests.

10. Limitations

EU law or Danish law, which we or the data processor are subject to, may by legislative measures limit the scope of the obligations and rights that you have under the above, when such restriction respects the essential content of the fundamental rights and freedoms and is a necessary and proportionate measure in a democratic society in the interests of:

(a) State security

  1. b) the defense

(c) public security

(d) the prevention, investigation, detection or prosecution of criminal offenses or enforcement of criminal sanctions, including protection against and prevention of threats to public safety;

(e) other important objectives related to the protection of the general societal interests of the Union or a Member State, in particular, the essential economic or financial interests of the Union or a Member State, including monetary, budgetary and fiscal affairs, public health and social security;

(f) protection of judicial independence and litigation

(g) prevention, investigation, detection, and prosecution of violations of ethical rules for regulated professions;

(h) control, oversight or regulation functions, including duties of a temporary nature linked to the exercise of public authority in the cases, referred to in Article 23 (2) of the Regulation; 1 (a) -e) and g)

(i) protection of the rights and freedoms of the data subject or of the data subject

(j) enforcement of civil law requirements